Mail-in Ballots: Sending or receiving election ballots through MailMate addresses, per voting laws.

Government-Issued IDs: Receiving driver’s licenses, passports, or other IDs to prevent identity fraud.

Illegal Activities: Using addresses for illegal purposes, including fraud, money laundering, or unregistered businesses.

Hazardous Materials: Sending or receiving dangerous items (e.g., weapons, drugs, explosives) through the mail.

Unauthorized Mail Handling: Hosts opening or tampering with Renter mail without consent.

Misrepresentation: Providing false address details or using addresses for unapproved purposes (e.g., fake residency).

Packages Over Limits: Receiving packages unless explicitly allowed by the Host (e.g., ‘No packages’ in listing restrictions).

Provide Accurate Details: Ensure your address and listing details (e.g., retrieval methods, restrictions) are correct.

Follow Mail Laws: Comply with USPS or local postal regulations (e.g., no unauthorized mail opening).

Respect Privacy: Keep Renter information confidential and share addresses only after booking.

Honor Agreements: Deliver mail as agreed (e.g., forwarding, pickup) and communicate promptly via MailMate’s secure messaging.

Set Clear Restrictions: Specify mail limits (e.g., ‘No packages, max 5 letters/week’) in your listing.

Use Generic Images: Select from MailMate’s provided mailbox images during listing creation.

Include All Costs in Price: Set a listing price that includes all retrieval costs (e.g., forwarding postage, scanning fees). Do not request additional payments outside the platform.

Set Reasonable Fees: Base retrieval fees on actual costs (e.g., USPS First-Class Mail, ~$0.73/letter) and clearly explain them in your listing (e.g., ‘$5/month for weekly forwarding’).

Complete Verification: Optionally verify your identity to display a trust badge and attract more Renters.

Use Addresses Legally: Only use the address for approved purposes (e.g., mail, privacy, registrations), not illegal activities.

Respect Host Limits: Follow listing restrictions (e.g., no packages if specified).

Provide Accurate Details: Share correct forwarding addresses or pickup details via secure messaging.

Pay All-Inclusive Price: The listing price covers all costs, including retrieval fees (e.g., forwarding postage), paid via Stripe at booking. No additional payments are required.

Communicate Clearly: Coordinate mail retrieval (e.g., forwarding, pickup) via MailMate’s messaging.

Report Issues: Notify MailMate immediately if a Host violates rules (e.g., opens mail without consent).